EuroTrail Portofino Air Driveaway Motorhome Awning 240-290cm

2023 EuroTrail Portofino Air Driveaway Motorhome Awning 240-290cm

The superbly constructed EuroTrail Portofino Air is an amazing freestanding, drive away awning packed full of superb features not found on more expensive product in this class. 
 
The EuroTrail Portofino Air high top van awning offers plenty of additional entertaining, sleeping or storage in a really easy to use and very quick to pitch product. It has a vehicle connection height of 240-290cm and can be mounted to your vans gutter, standard awning rail or, thanks to its dual awning beading, directly to a roll out cassette canopy like the Fiamma or Omnistore. Other connection options include roof pole (included) and suckers or with velcro straps to the roof rail, roof bars or roof rack. Guylines could also be used over the top of the vehicle too.

The front aspect has a large full width canopy which provides extra protection during inclement weather or cooling shade. The entire front panel, which has several different door options with large clear windows, can also be completely removed to leave a secondary flyscreen mesh - this provides superb ventilation whilst keeping those pesky flying bugs out. Superb for sleeping in on those hot summer night. The fully sewn in groundsheet offers outstanding weather protection and keeps the internal area clean dry and bug free. 

For additional stability the EuroTrail Portofino Air comes complete with two additional side stabilising tubes which help to keep the awning and roof taught and secure. Two large roof height ventilation panels help to keep the awnings interior cool and dry.

To the rear, the awning has a door on each side of the connection cowl. This allows you to enter and exit your vehicle without the need to walk through the awnings living area. This is particularly useful when it raining or you return to the awning from a muddy walk or a cooling swim. The connection cowl area can also be used to store your fishing equipment, wet coats, muddy boots or even your bikes, leaving the main living area free for entertaining or relaxing.

The connection cowl can also be used as a toilet or shower/washing area as it is completely self contained.

Technical Specification:
Roof Materials: 210D
5000mm Hydrostatic Head
Awning Flysheet Materials: 210T Polyester
3000mm Hydrostatic Head
Groundsheet Floor: PE Completely sewn in
Pitched/Footprint Size: 250 x 300 x 225cm,
Pack size: 75x40x30cm.
Weight: 21.5 kg.

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No Quibble Guarantee

For your extra peace of mind, all purchases are covered by our 14-day exchange or money back guarantee (excluding any carriage charges incurred). If you change your mind for whatever reason, return the unused item(s) in their original packaging to Awning Ace Limited accompanied with the receipt/invoice and we will be pleased to offer you an exchange or refund - no hassles, for your total peace of mind. 

Guarantee

All new products are guaranteed against manufacturing defects for 12 months from the date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected. Any delivery charges will be met after inspection of the item.

Factory Second/Store Returns items have the same 14 days no quibble exchange or money back guarantee as detailed above.

Returns

Introduction

We understand that from time to time you may wish to return products to us in appropriate circumstances. This Returns Policy applies to customers irrespective of you geographical location. This policy does not affect your statutory rights (such as your rights under the Sale of Goods Act 1979)

Consumer Contracts Regulations 2013

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These apply to sales of goods or services to consumers without face-to-face contact. This includes selling by mail order, through the internet, or by telephone, fax or text message.

E-commerce regulations

The E-Commerce Regulations apply to any sales made electronically: for example, using email, through your website, or via phone texts. The regulations apply to sales to businesses as well as to consumers. (Distance sales to consumers using electronic means are covered by both the E-Commerce Regulations and the Consumer Contracts Regulations.)

Please note that your right to return products does NOT apply to Products which fall into the following categories unless they are faulty or not as described:

• Made to measure, special ordered items or personalised goods
• Perishable goods (such as food or bait)
• Unsealed CDs, DVDs, tapes or other recording media, software or videos
• Unwanted items

Your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013: You have the right to return your purchase for a full refund within 14 days. You are responsible for paying return postage costs for unwanted items. Items must be returned unused, in a re-saleable condition in their original packaging. Upon receipt of the returned goods, we will aim to process your refund as quickly as possible (the original delivery charge will not be refunded).

Faulty Goods

All purchases should be checked fully within 28 days of the purchase date. Tents and awnings should be checked before embarking on your first trip. In the unlikely event that you will need to return your purchase due to a manufacturing fault, or it is damaged or the wrong item, we can organise collection and exchange for you. If you wish to return the faulty item by post or your own courier we will reimburse the cost up to a pre-agreed amount. Your goods MUST be packaged adequately for transport in a cardboard box or other suitable packaging. The responsibility for the safe return of purchased good remains with you until received by a member of our staff. Please use an insured courier service for your own protection.

Returns Procedure

All goods returned must be clearly labelled and have full documentation enclosed including the reason for return. All returnable goods must be reported to Awning Ace Limited. Goods returned without any notice will not be accepted. Carriage charges are non-refundable unless goods are faulty or have a manufacturing defect. All other goods must be returned at the sender's expense. If required, the company offers a collection service at a charge of £19.00 per parcel (up to a maximum of 30kg) from addresses on Mainland UK or the Isle of Wight. For collection from other locations/countries please call for a quote.

If you are returning a tent or awning, please note the following:
a) Your tent/awning must be clean and dry. It is your responsibility to ensure the item is packaged in a cardboard box or other suitable packaging suitable for safe transport. Failure to do this will result in the couriers refusing to collect the item, or us sending the item back to you unprocessed. Redelivery to you will, under this circumstance, be at your cost and must be paid for in full before despatch.  

b) In some instances it may be necessary to send your returned item to the manufacturer for inspection - please allow up to 28 days for them to process these returns. Naturally, we will keep you informed of any delays together with updates on our investigations.

c) Please include a full description of the fault together with photos of the fault (where possible) with your item, along with a copy of your original receipt/invoice to enable us to identify and process your return as quick as possible.
4)If your tent/awning is deemed by us or the manufacturer not to be faulty, we reserve the right to dispatch your item back to you at your cost.